Instead of evolving a one size fits all' approach for a client's need, the service solutions℠ engages with the client at all levels to understand the exact nature and complexity of the problem in the service or supply chain management area. The services offered provide clients with the critical insights to identify exact gaps in the existing processes, and break down ambiguities and complexities where these exist.
Since its inception in early 2009, the service solutions℠ has provided clients' senior management with services and solutions to enable effective customer service, differentiate vis-à-vis competition, and positively impact their bottom lines. Towards enabling these business outcomes, the service solutions℠ brings together a core group of seasoned management professionals with a track record of expertise in building and managing large-scale service and supply chain infrastructure and operations.
Strategic Consulting Services
In today's world, organizations increasingly find themselves supporting a fragmented, diverse and globally dispersed customer base with more complex requirements and increased customer demand for new solutions. Products are becoming commoditized, making service the key competitive differentiator that is difficult to duplicate.
Distributed service and retail sales network is the face of any brand. If it is truly professional, it helps to support client's brand and drive their business. Service and Sales network integrity audits ensure that it is working in accordance with the clients' standards and that they provide the quality of service which clients' customers expect.
Apple Care Operations
the service solutions℠ is one of the preferred partners of Apple India and runs its Apple Care Center in 19 locations.
Right combination for guaranteed results - Choose the right location, hire the best talent and use technology to manage operations.